How can we help?
Email us at support@repicto.com or use the form below. We reply as soon as we can.
Quick answers
How do I cancel my subscription?
Open your account, go to billing settings and cancel. You keep your plan and edits until the end of the period you paid for. To avoid the next charge, cancel before your renewal date.
Can I get a refund?
You can ask for a refund of your first payment within 7 days if you have used less than 10% of your plan's edits. Renewals are not refunded. The Refund Policy has the full rules. Write to us to ask.
An edit or training failed. Was I charged?
No. A failed edit is retried once, and if it still fails, the edit goes back to your account. If something still looks wrong, send us a message.
I can't sign in.
Use the same method you signed up with (email code or Google). Email codes can land in spam. Still stuck? Tell us the email you used.
How do I delete my account or my data?
Write to us from the email of your account. Cancel your subscription first. The Privacy Policy explains what we delete and when.
Send us a message
We use your email only to answer you. See our Privacy Policy.